Closing Date: 23 January 2025
Job Family: Sales and Service
Career Stream: Sales
Leadership Pipeline: Manage Others (MO)
FAIS Affected: Yes
Job Purpose
To deliver exceptional sales performance, manage branch/market sales objectives and staff, and grow and maintain Nedbank’s client base, ensuring profitability.
Also Apply For The Capital Hotels Receptionist – R8,000 per month
Key Responsibilities
Sales Objectives & Client Acquisition:
- Grow market share through client acquisition, retention, and cross-selling bank products.
- Achieve and surpass sales targets and objectives.
- Efficiently manage sales leads and ensure operational effectiveness.
Operational Effectiveness:
- Maintain the functionality of Self-service, Phygital, and Semi-assisted zones, including ATMs and kiosks.
- Drive digital market activity and client acquisition to increase profitability.
- Control expenses within financial parameters.
Client Engagement:
- Deliver top-tier client service and satisfaction.
- Promote digital adoption and self-service channels.
- Address client needs effectively to ensure satisfaction.
Risk & Operations:
- Ensure compliance with operational and legislative requirements.
- Manage risk audits, frauds, losses, and maintain OHASA standards.
- Fulfill Key Individual (KI) FAIS responsibilities and achieve regulatory compliance.
You Might Also Like:
Leadership & Team Development:
- Train and equip the team to achieve goals.
- Conduct regular performance discussions and manage staff resources.
- Promote Nedbank values and culture through leadership and personal growth.
- Handle consequence management, discipline, and employee relations.
Essential Qualifications
Preferred Qualification
- An approved FAIS qualification in Banking or Sales.
Minimum Experience Level
- 1 – 2 years of sales and service banking experience.
Technical / Professional Knowledge
- Regulatory knowledge
- Customer service principles
- Staff resource planning
- Change management
- Governance, risk, and controls
- Nedbank policies and procedures
Behavioural Competencies
- Coaching the Sales Team
- Delegation and Empowerment
- Motivating the Sales Team
- Creating a Culture of Trust
- Building Customer Relationships
- Guiding Sales Transformation
- Broadening Business Value
Also Check Pedros Warehouse Supervisor Vacancies – Apply Today
Apply by 23 January 2025 to join a dynamic team committed to excellence in client service and sales performance.
Ronald WilliamsHello, I'm Ronald Williams, a content publisher and social media marketer with 5 years of experience in the industry. My passion for creating engaging and informative content has allowed me to develop a strong skillset in writing, editing, and curating content across various platforms. From blog posts to social media captions, I have a keen eye for detail and a knack for crafting compelling stories that resonate with audiences. My expertise in social media marketing has enabled me to develop effective strategies that drive engagement and growth. I'm skilled in managing social media channels, analyzing data, and implementing tactics that improve performance and achieve business objectives. I'm constantly seeking new ways to stay on top of trends and adapt to the ever-evolving digital landscape. Whether it's creating content or developing social media campaigns, I strive to deliver results that exceed expectations. With a proven track record of success, I'm confident in my ability to help businesses achieve their goals. Let's work together to tell your brand's story and connect with your audience in meaningful ways