The Capital Hotels Receptionist – R8,000 per month

The Capital Hotels invites qualified candidates to apply for their Receptionist position (X Positions Available). The closing date for applications is 15 February 2025. If you are passionate about hospitality, enjoy making guests feel welcome, and have the skills to excel in a fast-paced environment, this is the job for you!

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Why Should You Work at The Capital Hotels?

At The Capital Hotels, we stand for equal opportunity and are on a mission to transform the hospitality industry. We believe in reinvigorating the industry with a modern and aspirational approach. Our company culture is built on respect, integrity, and service excellence, and we are proud of the amazing team we’ve created.

Our staff is at the heart of everything we do. When you work with us, you’ll experience a workplace where your contributions are valued, your voice is heard, and you are part of a team that supports one another. We focus on promoting values, such as rigor, discipline, and a strong work ethic. We believe in rewarding talent and promoting individuals based on their core values, not just experience.

What makes us different? We don’t wait for approvals to recognize great work. Managers don’t manage managers — we’re all hands-on doers here. If you join our team, you’ll have a chance to grow quickly, learn new things, and be rewarded for your efforts!

Your Role as a Receptionist at The Capital Hotels

As a Receptionist, you will be the face of the hotel, greeting guests and ensuring they feel welcome from the moment they step through the door. Your role will involve a variety of responsibilities, including:

• Checking Guests In and Out: You’ll assist with the smooth check-in and check-out process, making sure that everything is handled professionally and efficiently.
• Managing Guest Accounts: You’ll maintain accurate guest accounts and handle all guest transactions during their stay.
• Handling Special Requests: Guests may have special needs or requests during their stay, and you’ll be the one to help address them promptly and professionally.
• Assisting with Reservations: You’ll help guests make bookings as required, ensuring that all their needs are taken care of.

In this role, you will be expected to work with a range of different guests and situations, so being adaptable and focused is important!

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What We’re Looking for:

To be considered for the Receptionist position at The Capital Hotels, you’ll need the following:

1. Education: You should have completed Matric (high school). A Hospitality Qualification or something similar will give you an advantage.
2. Experience: You should have 1 to 2 years of experience working as a receptionist or in a similar role in hospitality.
3. Skills:
   • Strong Computer Literacy: You must be comfortable using MS Office and a reputable PMS (like Protel).
   • Problem-Solving: You should be calm under pressure and have a hands-on approach when it comes to solving problems or dealing with incidents.
   • Team Player: You should work well as part of a team and be able to work independently when required.
   • Attention to Detail: Being careful with tasks and making sure nothing is overlooked is key.
   • Trustworthiness: You must be honest, reliable, and able to handle sensitive information with care.
   • Shifts: This is a shift-based job, so flexibility is important.
   • Presentability: You’ll need to look professional and speak clearly and confidently.

Important Notes:

• If you’re selected for the job and you live outside of the city where the hotel is located, please be aware that relocation costs will be your responsibility.
• This is a full-time, permanent position, so if you’re looking for a stable job with opportunities for growth, this could be a perfect fit.

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How to Apply:

Don’t miss out on the chance to join an exciting and forward-thinking company like The Capital Hotels. If you meet the requirements and are ready to contribute to our incredible team, we encourage you to apply now! Make sure to submit your application by 15 February 2025, as we will be closing applications after that date.