Are you a proactive and detail-oriented individual with a passion for customer service? Do you have what it takes to excel in a fast-paced, remote work environment? If so, we want to hear from you! We are currently seeking a highly motivated Sales Administrator to join our team.
This role offers the flexibility to work from the comfort of your own home, provided you have a reliable laptop and stable internet connection. Don’t miss this chance to be part of a dynamic organization that values excellence and customer satisfaction.
As a Sales Administrator, you will be at the heart of our sales operations, playing a crucial role in ensuring smooth and efficient processes. This is more than just a job—it’s an opportunity to showcase your exceptional organizational skills, your knack for customer service, and your ability to manage multiple tasks with ease.
If you’re someone who thrives in a fast-paced environment and enjoys the challenge of juggling various responsibilities, this role is perfect for you.
Key Responsibilities
In this role, you will be responsible for a wide range of tasks that are essential to the smooth operation of our sales function. Your duties will include:
Sales Administration: You’ll handle all administrative tasks related to sales operations, ensuring everything runs smoothly and efficiently.
Liaison Between Parties: You’ll act as the main point of contact between different stakeholders, ensuring clear communication and follow-ups.
Client Follow-ups: You’ll conduct follow-ups with clients to ensure their needs are met and any issues are resolved quickly.
CRM Management: You’ll manage the CRM system, ensuring that all data is up-to-date and accurate.
Booking Form Management: You’ll be responsible for updating and improving the booking form to streamline processes.
Processing Card Charges: You’ll handle the processing of card payments, ensuring accuracy and timeliness.
Excel Schedule Maintenance: You’ll maintain and update Excel schedules, keeping track of important information and deadlines.
Resolving Queries and Complaints: You’ll address and resolve any queries or complaints from clients, ensuring they receive top-notch service.
Additional Administrative Duties: You’ll perform other administrative duties as needed to support the sales team.
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Salary: R5000 – R6000 per month, depending on experience.
Working Hours: 09:30 – 18:00 Monday to Friday (one weekend shift every 6 – 8 weeks).
Paid Leave: Enjoy 40 days of paid leave per year.
Work Environment: Fully remote, offering you the flexibility to work from home.
What We’re Looking For in a Candidate
To excel in this role, you should have:
Strong Communication Skills: You must be able to communicate effectively in English, both verbally and in writing.
Customer Care Experience: Experience in client handling and dealing with complaints is essential.
Fast Learner: You should be quick to learn and adapt to new tools and processes.
Diligent and Focused: Attention to detail and the ability to stay focused on tasks are crucial.
Ability to Work Independently: You should be comfortable working independently and managing your time effectively in a remote setting.
Software Proficiency: Proficiency in CRM software and MS Office is required.
Organizational Skills: Strong organizational skills are necessary to handle diverse tasks and keep everything on track.
Equipment: You must have your own laptop, a stable internet connection, and backup power solutions for loadshedding.
Ready to Take the Next Step? Apply Now!
If you meet the requirements and are excited about the opportunity to work as a Sales Administrator in a remote setting, we encourage you to apply today. Join our team and be part of an organization that values your contributions and offers a supportive and flexible work environment.
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