SANParks Room Attendant Vacancy 2026

SANParks invites suitably qualified applicants to apply for the Room Attendant Vacancy at Addo Elephant National Park, Matyholweni Section. This is a fixed-term contract opportunity for a candidate who has Grade 12 and some practical experience in cleaning, tourism or hospitality. The successful applicant will report to the Duty Manager. The closing date for applications is 01 October 2026.

SANParks Room Attendant Vacancy 2026

If you have experience in cleaning, hotels, tourism or hospitality and enjoy working with people, this opportunity may be worth looking at. The position is based at Addo Elephant National Park, one of South Africa’s well-known national parks.

The Room Attendant will help keep guest accommodation and public areas clean and ready for visitors. The job also involves helping guests, checking supplies, reporting problems and making sure cleaning work is completed properly.

The position is graded at Paterson Grade A3. SANParks states that the remuneration package includes a basic salary aligned with the Paterson A3 job grade.

Where Will You Work?

The successful candidate will work at:

Addo Elephant National Park – Matyholweni Section

The Room Attendant will report directly to the Duty Manager.

Applicants should carefully consider the location before applying. SANParks has also stated that the successful candidate must arrange their own accommodation because official accommodation is not available in the park.

Requirements for the SANParks Room Attendant Job

Applicants need to meet the requirements listed in the vacancy advert. These include:

• A Grade 12 (Matric), NCV Level 4 certificate or equivalent qualification.
• 1 to 2 years of practical work experience in a public cleaning, tourism or hospitality environment.
• Good customer service skills.
• A Certificate in Public Cleaning or a relevant learnership would be an advantage.
• Experience with cleaning in a hotel or similar establishment would be an advantage.
• Knowledge and awareness of health and safety.
• Good written and verbal communication skills.
• Good interpersonal and customer service skills.
• The ability to work both independently and as part of a team.
• Knowledge of First Aid will be an added advantage.
• The ability to follow instructions, company policies and Occupational Health and Safety (OHS) procedures.
• Good time-management and organisational skills.
• Being reliable, punctual and trustworthy.
• The ability to identify and report maintenance, safety and environmental problems.
• Willingness to work weekends, public holidays and different shifts when required.

This means the job is not only about cleaning rooms. The successful applicant will also need to communicate well with guests and co-workers, manage their time and follow workplace safety rules.

What Will the Room Attendant Do?

The Room Attendant will be responsible for keeping guest accommodation and other areas clean and presentable.

Some of the main duties include:

Cleaning Chalets and Guest Areas

The employee will clean inside and around chalets. This can include:

• Changing bed linen.
• Sweeping floors.
• Mopping floors.
• Polishing furniture.
• Emptying rubbish bins.
• Making sure guest areas are clean and ready for visitors.

The employee will also be responsible for cleaning public areas within the accommodation section.

Checking Supplies

The Room Attendant will help control inventory items and make sure the correct amount of supplies is available in the chalets.

This means checking that items needed by guests are available and reporting when something is missing or running low.

Reporting Problems

If the employee notices a problem, it must be reported to the supervisor.

This can include:

• Maintenance faults.
• Safety problems.
• Environmental issues.
• Other abnormalities noticed while working.

Maintenance faults must also be recorded in the maintenance register.

Helping With Laundry

The Room Attendant may also be required to assist in the laundry when necessary.

The employee should therefore be ready to help with different tasks connected to the hospitality operation when required.

Customer Service Is Important

This SANParks job also requires good customer service skills.

The successful applicant will need to understand customer needs and respond to them in a professional, helpful and polite way.

The duties include:

• Managing customer expectations.
• Addressing customer needs.
• Evaluating customer service.
• Responding to customer requests in a timely manner.
• Anticipating customer needs where possible.
• Maintaining good relationships with guests.
• Working towards the required service standards.

Applicants should be comfortable dealing with different people because the role involves working in a hospitality environment.

Time Management and Organisation

The Room Attendant will also need to manage their own workload.

This includes planning, scheduling and prioritising daily activities so that tasks are completed within the required time.

The successful candidate should be able to:

• Organise daily tasks.
• Prioritise important work.
• Complete cleaning duties on time.
• Manage their own time effectively.
• Work efficiently without constant supervision.

Being reliable and punctual is therefore important for this position.

Important Information for Applicants

There are several things applicants should know before sending their applications.

The successful candidate will need to provide their own accommodation, as SANParks has confirmed that there is no official accommodation in the park for this position.

The position is a fixed-term contract and carries a Paterson A3 job grade. The remuneration package includes a basic salary aligned with this grade.

SANParks is an equal opportunity employer. The organisation reserves the right not to make an appointment.

According to the vacancy information, South African citizens will receive priority unless otherwise specified. Preference will also be given to qualifying candidates with disabilities.

Appointments will be made in line with Employment Equity (EE) plan targets.

How to Apply for the SANParks Room Attendant Vacancy

Applicants who meet the requirements must complete the application process correctly.

There are two important steps to follow.

Step 1: Complete the Online Application

Applicants must complete the SANParks online application form using the link below:

Complete the SANParks application form

Supporting documents, including a detailed CV, certified copies of qualifications and other relevant documents, must also be emailed as part of the application.

Make sure your documents are clear and contain the information requested in the vacancy advert.

Step 2: Use the Correct Reference Number

Applicants must use the following reference number when applying:

Reference: AENP/RAFT

Applications should be addressed to:

Att: Ms Ilze Jonker
Addo Elephant National Park

Applications must be sent to:

addovacancies@sanparks.org

Applicants should make sure they complete the online form and submit the required supporting documents before the closing date.

SANParks Room Attendant Closing Date

The closing date for this vacancy is:

01 October 2026

Do not wait until the last day if you already have all the required documents. Completing the application early gives you time to check that your form, CV and supporting documents have been submitted correctly.

SANParks also states that applications that have not received a response within 21 days should be regarded as unsuccessful.

Quick Details About the Vacancy

Job Details	Information
Employer	SANParks
Position	Room Attendant
Contract	Fixed-term contract
Location	Addo Elephant National Park, Matyholweni Section
Grade	Paterson A3
Minimum Qualification	Grade 12 / NCV Level 4 or equivalent
Experience	1–2 years practical experience
Accommodation	Own accommodation required
Reference	AENP/RAFT
Closing Date	01 October 2026

Who Should Consider Applying?

This opportunity may suit job seekers who already have Grade 12 and practical experience in cleaning, hospitality or tourism.

People with hotel cleaning experience may find that their previous work matches several of the duties listed for this position. Applicants should also be comfortable working shifts, weekends and public holidays because these are normal requirements in the hospitality industry.

Before applying, check that you meet the listed requirements and that you are able to arrange your own accommodation near the workplace.

If you meet the requirements, complete the online application, prepare your supporting documents and use the correct AENP/RAFT reference when submitting your application.

Closing date: 01 October 2026.