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Takealot is Hiring! 6-Month Contract Courier Controller Role Open – Apply Now

Takealot Invites Suitably Qualified Applicants to Apply for Their Courier Controller (6-Month Contract) Vacancy. The Closing Date for Applications is Approaching – Apply Soon!

Are you passionate about logistics, planning, and solving real-time delivery challenges? Takealot, South Africa’s leading online retailer, through its logistics arm M24 Logistics, is now hiring a Courier Controller on a 6-month contract in Cape Town. This is your chance to join a fast-paced e-commerce powerhouse and gain valuable experience in courier management, service provider coordination, and supply chain problem-solving.

If you thrive in a high-pressure environment and want to work with a smart, dynamic team that’s shaping the future of delivery in Africa – then this is your chance to shine.

About the Job

As a Courier Controller, your main task is to manage courier service partners and ensure they meet agreed-upon performance standards. You will also monitor daily delivery operations, track and report delivery issues, and make sure everything runs smoothly from the warehouse to the customer’s door.

This role reports directly to the Courier Service Manager at M24 Logistics.

Job Location & Contract Details

Job Title: Courier Controller
Company: M24 Logistics (Takealot Group)
Location: Cape Town, Western Cape
Type: 6-Month Contract
Department: Courier Operations

Minimum Requirements

To apply, you’ll need:

A Post-Matric qualification in logistics or a related field
At least 3 years of experience in distribution and 3PL (third-party logistics) environments

This role is perfect for logistics professionals looking to grow within the e-commerce sector and contribute to a team that values efficiency and customer satisfaction.

Key Responsibilities

As a Courier Controller, your daily tasks will include:

Managing and evaluating courier service providers to ensure high performance
Overseeing delivery operations, scheduling, and tracking daily activities
Monitoring and updating Standard Operating Procedures (SOPs)
Handling and resolving delivery problems, customer complaints, and delays
Operating and aligning courier systems with Takealot’s internal systems to ensure accuracy
Analyzing failed deliveries, identifying root causes, and recommending fixes
Evaluating loss/damage claims and forwarding them for management approval
Reconciling transport accounts and confirming payment amounts match agreed rates
Recommending innovative courier and fulfillment solutions to improve service

Must-Have Skills

You’ll succeed in this role if you have:

SAP Order Capturing experience – accurately capturing orders and maintaining data integrity
Advanced Excel skills – especially VLOOKUP, pivot tables, and formulas
Sharp attention to detail – avoid costly errors and delays
Critical thinking – solve delivery and operational issues quickly
Strong communication skills – confidently engage with courier partners and internal teams
High-pressure performance – stay calm and organized under tight deadlines

Why Work at Takealot?

At Takealot, you’re not just joining a team – you’re becoming part of a movement that’s transforming shopping and delivery in Africa. The company is known for:

Entrepreneurial mindset – take ownership, bring new ideas, and be solution-driven
Team culture – work with people who love what they do and take pride in making a difference
Low ego, high output – be part of a fast-moving, execution-focused group
Diverse and inclusive workplace – we support equal opportunity and encourage applications from all backgrounds, especially previously disadvantaged individuals and those with disabilities

Who Should Apply?

If you’re a problem-solver, a doer, and have what it takes to keep logistics running like clockwork — then you may be the Extraordinary Mind Takealot is looking for. This is your chance to grow your career in logistics, work with one of the top e-commerce companies on the continent, and make a real impact in a high-performing team.

Click Here To Apply

Don’t Miss Out!

This is a contract opportunity, and roles like this don’t open often. Make sure to apply as soon as possible to avoid missing out on joining a company where execution, innovation, and teamwork are everything.