Tekkie Town is Hiring: Call Centre Assistant – 3-Month Contract!

Are you passionate about helping customers, solving problems, and making people smile—even over the phone? Then this is your moment! Tekkie Town is looking for a Call Centre Assistant to join our fast-paced Customer Services Team in George, Western Cape.

This is a temporary 3-month opportunity—perfect for someone who wants to gain valuable experience in retail customer service or get their foot in the door with one of South Africa’s leading footwear retailers.

📝 Job Title: Call Centre Assistant

📍 Location: Tekkie Town Support Centre, George
💼 Department: Operations
⏳ Job Type: Temporary (3 months)
🗓️ Closing Date: 16 June 2025
📎 Reference Number: PSP250610-1

🧠 What Will You Be Doing?

As a Call Centre Assistant, you’ll be the friendly voice our customers hear when they have questions, concerns, or need help. You’ll be assisting with calls, emails, social media inquiries, and more—all while supporting Tekkie Town stores across the country.

You’ll work directly with our Customer Services Supervisor to ensure customers are happy and store operations run smoothly.

💼 Key Responsibilities

Resolve customer and store complaints via phone, email, or social media
Make outbound calls to confirm or collect information
Assist with orders, refunds, and exchanges
Provide day-to-day admin support
Keep files well-organized—both digital and paper
Help prepare data for internal reporting
Maintain a calm, helpful, and positive voice in all interactions

✅ Minimum Requirements

Grade 12 (Matric) – compulsory
Computer literacy (especially Word, Excel, and Outlook)
Excellent written and verbal English skills
Xhosa or other African languages (verbal) is an advantage
Great telephone manner and calm under pressure
Fast learner with a positive, high-energy mindset
Reliable, punctual, and well-organized

⭐ Ideal Personality Traits

Friendly and approachable
Self-driven and results-focused
Excellent time management
Confident and decisive
Patient and adaptable in a fast-changing environment
Great attention to detail

🚀 Why Apply?

This is a stepping stone into a large, national brand. You’ll gain hands-on experience in retail support, improve your customer service skills, and work in a dynamic and growing team.

Whether you’re fresh out of school or looking for retail contact centre experience, this is your time to shine.

📍 How to Apply:

Visit the Tekkie Town Careers Page before 16 June 2025 and submit your application with the reference number PSP250610-1.

Click Here To Apply

Ronald Williams

Hello, I'm Ronald Williams, a content publisher and social media marketer with 5 years of experience in the industry. My passion for creating engaging and informative content has allowed me to develop a strong skillset in writing, editing, and curating content across various platforms. From blog posts to social media captions, I have a keen eye for detail and a knack for crafting compelling stories that resonate with audiences. My expertise in social media marketing has enabled me to develop effective strategies that drive engagement and growth. I'm skilled in managing social media channels, analyzing data, and implementing tactics that improve performance and achieve business objectives. I'm constantly seeking new ways to stay on top of trends and adapt to the ever-evolving digital landscape. Whether it's creating content or developing social media campaigns, I strive to deliver results that exceed expectations. With a proven track record of success, I'm confident in my ability to help businesses achieve their goals. Let's work together to tell your brand's story and connect with your audience in meaningful ways