Dis-Chem Pharmacies Is Hiring Retail Store Assistants

Dis-Chem Pharmacies invites suitably qualified applicants to apply for their Retail Store Assistant Vacancies at the new Ficksburg store. The closing date for applications is 18 August 2026. If you have a Grade 12 qualification, retail experience, and enjoy working with customers, this could be an excellent opportunity to build your career with one of South Africa’s leading pharmacy and retail brands.

Dis-Chem is opening a new store in Ficksburg and is looking for motivated individuals who can help deliver excellent customer service while supporting the daily operations of the store. If you are organised, reliable, and enjoy working in a busy retail environment, this position is worth considering.

About Dis-Chem Pharmacies

Dis-Chem Pharmacies is one of South Africa’s best-known retail pharmacy groups, serving millions of customers across the country. The company offers a wide range of products, including healthcare items, medicines, beauty products, groceries, household essentials, baby products, and personal care items.

Over the years, Dis-Chem has built a strong reputation for excellent customer service and quality products. Working for Dis-Chem gives employees the opportunity to gain valuable retail experience while becoming part of a respected national company.

Retail Store Assistant Job Details

Here are the important details about this opportunity:

• Company: Dis-Chem Pharmacies
• Position: Retail Store Assistant
• Store: New Ficksburg Store
• Closing Date: 18 August 2026

The successful candidate will assist with both the operational and administrative duties of the store while ensuring company policies and procedures are followed every day.

Main Purpose of the Job

As a Retail Store Assistant, you will help ensure that the store operates efficiently by providing excellent customer service, supporting store management, and assisting with administrative tasks.

You will also help make sure customers enjoy a pleasant shopping experience by resolving queries quickly and ensuring store operations run smoothly.

Key Duties and Responsibilities

The successful candidate will perform a variety of important tasks throughout the day.

Assist Customers

You will welcome customers, answer questions, and help them find products or direct them to the correct department when necessary.

Building positive relationships with customers is one of the most important parts of this role.

Handle Customer Complaints and Compliments

You will report customer compliments and complaints to management while ensuring customers receive professional assistance and feedback where required.

Resolve Stock Queries

Customers may ask about product availability or stock levels. You will help investigate these queries and ensure they are resolved as quickly as possible.

Process Refunds and Returns

You will assist with customer refund and return transactions while ensuring all company procedures are followed correctly.

Returned items and back shopping products must also be handled accurately.

Cash Management

One of your responsibilities will include helping manage cash-related duties such as:

• Managing cashier floats
• Controlling cash shortages and overages
• Preparing daily cash reconciliations
• Ordering and receiving branch change requirements

Accurate cash handling is essential to ensure smooth daily operations.

Verify Deliveries

You will check deliveries and invoices to make sure all stock received matches company records.

Accuracy is important because this helps prevent stock shortages and administrative errors.

Assist With Distribution Centre Claims

When necessary, you will support the Receiving Manager by preparing and submitting Distribution Centre claims using the company’s claims system.

Control High-Risk Stock

Some products require additional security because they are high-value or high-risk items.

You will assist in monitoring and controlling these products to reduce stock losses.

Maintain Important Documents

You will help manage important store documents, including:

• Float records
• Petty cash
• Cash on hand
• Other operational documents

Keeping accurate records helps the store operate efficiently.

Minimum Requirements

To apply for this position, applicants should meet the following requirements:

• Grade 12 (Matric)
• Retail experience
• Basic computer skills
• Working knowledge of:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • SAP

Skills and Competencies

Dis-Chem is looking for candidates who possess the following skills:

• Good retail administration knowledge
• Understanding of retail operations
• Excellent customer service skills
• Good communication skills
• Teamwork abilities
• Leadership potential
• Honest and trustworthy character
• Ability to work well under pressure
• Ability to meet deadlines
• Good organisational skills
• Strong attention to detail

These qualities will help you perform well in a busy retail environment where customer satisfaction is always a priority.

Special Employment Requirements

Applicants should also meet the following conditions:

• Must be a South African citizen.
• Must have a clear criminal record.
• Must pass MIE verification.
• Must have a clear credit record.
• Must have a valid driver’s licence and/or reliable transport.

Meeting these requirements will improve your chances of progressing through the recruitment process.

Salary and Employee Benefits

Dis-Chem offers a competitive package that includes:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

These benefits make the position attractive for candidates looking for long-term career opportunities in the retail industry.

Why You Should Apply

Joining Dis-Chem means becoming part of one of South Africa’s most respected retail brands. As a Retail Store Assistant, you will gain valuable experience in customer service, retail operations, stock control, administration, and cash management.

The skills you develop in this role can open doors to future opportunities such as Supervisor, Assistant Store Manager, Store Manager, or other leadership positions within the retail industry.

Working in a newly opened store also provides an exciting opportunity to grow with a new team while helping establish excellent customer service standards from the very beginning.

Apply Before 18 August 2026

The closing date for applications is 18 August 2026, so interested candidates should submit their applications as early as possible. Waiting until the final days may result in missing this opportunity.

If you have Grade 12, retail experience, basic computer skills, and a passion for helping customers, the Dis-Chem Pharmacies Retail Store Assistant position at the new Ficksburg store could be the perfect opportunity to take the next step in your retail career.