Empact Group Is Hiring Food Services Assistants Across South Africa

Empact Group invites suitably qualified applicants to apply for their Food Services Assistant vacancies. The closing date for applications is 20 July 2026.

If you are looking for a job in the hospitality and food service industry, this opportunity from Empact Group could be the chance you have been waiting for. The company is currently seeking dedicated and customer-focused individuals to join its team as Food Services Assistants.

This role is ideal for people who enjoy working with food, helping customers, and being part of a busy team environment. Whether you already have hospitality experience or are looking to build a long-term career in the food and beverage industry, this position offers valuable workplace experience and the opportunity to develop important skills.

Food service jobs remain some of the most important positions within the hospitality sector. Every day, Food Services Assistants help ensure that customers receive quality meals and excellent service. Their contribution plays a major role in creating positive customer experiences.

Why This Opportunity Is Worth Considering

Many employers are looking for candidates who have experience working with customers and understand the importance of teamwork. The Food Services Assistant role allows employees to gain practical experience in food preparation, customer service, health and safety procedures, and hospitality operations.

These are valuable skills that can open doors to future opportunities in restaurants, hotels, catering companies, hospitals, schools, corporate dining facilities, and many other sectors.

For job seekers who are passionate about hospitality, this role can be an excellent starting point for career growth.

About Empact Group

Empact Group is one of South Africa’s leading food and support services companies. The company provides catering, cleaning, and support services to a wide range of clients across different industries.

The organization is known for delivering quality services while maintaining high standards of professionalism, food safety, and customer satisfaction.

Empact Group believes that its employees are key to its success and focuses on providing quality service through skilled and motivated staff members.

By joining Empact Group, successful candidates will become part of a company that values service excellence, teamwork, and continuous improvement.

What Does a Food Services Assistant Do?

A Food Services Assistant helps support daily food service operations. This includes assisting with food preparation, serving customers, maintaining cleanliness, and supporting both front-of-house and back-of-house activities.

Employees in this role help ensure that food service areas operate smoothly while maintaining hygiene and safety standards.

The position requires attention to detail, good communication skills, and a commitment to delivering excellent customer service.

Main Duties and Responsibilities

Successful candidates may be responsible for a variety of duties, including:

Food Preparation Support

• Assisting with basic food preparation tasks.
• Helping with food production activities.
• Preparing ingredients when required.
• Supporting kitchen staff with daily operations.

Front-of-House Duties

• Serving customers professionally.
• Assisting customers with food service requests.
• Maintaining a welcoming environment.
• Supporting customer service activities.

Back-of-House Support

• Assisting with cleaning duties.
• Organizing food preparation areas.
• Supporting general kitchen operations.
• Helping maintain operational efficiency.

Health and Safety Compliance

• Following all food safety procedures.
• Maintaining hygiene standards.
• Complying with health and safety regulations.
• Ensuring food handling procedures are followed correctly.

General Operational Support

• Assisting wherever required within the food service environment.
• Supporting colleagues and supervisors.
• Helping ensure smooth daily operations.
• Performing general hospitality-related duties.

Minimum Requirements

Candidates interested in applying should meet the following requirements:

• Matric (Grade 12) qualification.
• Previous experience in the hospitality industry.
• Ability to work in a fast-paced environment.
• Good communication skills.
• Commitment to excellent customer service.

Hospitality experience is considered essential for this role and may significantly improve your chances of being shortlisted.

Qualifications That Can Give You an Advantage

While not mandatory, the following qualifications may strengthen your application:

• Food and Beverage qualification.
• Culinary Arts qualification.
• Additional hospitality-related training.
• Customer service certifications.

Candidates who have completed hospitality or culinary studies may stand out during the recruitment process.

Skills Empact Group Is Looking For

To succeed in this position, applicants should possess the following skills and qualities:

Knowledge of Basic Food Preparation

Understanding basic food preparation methods can help employees perform their duties more effectively.

Good Communication Skills

Employees interact with customers and team members daily, making communication an important skill.

Customer Service Mindset

Providing friendly and professional service helps create positive customer experiences.

Attention to Hygiene

Food service employees must maintain high personal hygiene standards at all times.

Professional Appearance

Taking pride in personal presentation reflects positively on both the employee and the company.

Teamwork

Food service environments rely heavily on cooperation and teamwork to achieve excellent results.

Passion for Service Excellence

The company is looking for people who genuinely enjoy helping customers and delivering quality service.

Why Hospitality Experience Matters

The hospitality industry teaches valuable skills that can benefit employees throughout their careers.

Working in food services helps individuals develop:

• Customer service skills.
• Communication abilities.
• Time management.
• Problem-solving skills.
• Teamwork experience.
• Food safety awareness.
• Workplace professionalism.

These skills are highly valued across many industries and can help improve future employment opportunities.

Employment Equity Commitment

Empact Group is committed to Employment Equity and will give preference to candidates in accordance with the company’s Employment Equity requirements and relevant legislation.

The company aims to create a diverse and inclusive workplace where all employees have opportunities to succeed.

Protection of Personal Information

When applying for a position with Empact Group, applicants should be aware that personal information submitted during the recruitment process will be stored securely.

The company maintains electronic and, where necessary, physical records of applicant information for recruitment purposes. These records are managed according to the Protection of Personal Information Act (POPIA) and are regularly reviewed to ensure information remains secure and protected.

How to Apply

Interested candidates should submit their applications before the closing date of 20 July 2026.

Before applying, ensure your CV is updated and includes your education, hospitality experience, customer service experience, and any relevant qualifications. Highlight any food service, catering, restaurant, or hospitality experience, as this may improve your chances of being considered.

If you are passionate about hospitality, enjoy working with people, and want to build a career in the food service industry, the Empact Group Food Services Assistant opportunity could be the perfect chance to take the next step toward your future career goals.