Tracker invites suitably qualified applicants to apply for the Receptionist/Switchboard Operator position in the Client Services department at the Cape Town Office. The closing date for applications is 16 January 2025. Don’t miss this chance to be part of a dynamic and professional team at Tracker!
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Why Choose a Career at Tracker?
Are you a friendly, energetic individual with a passion for customer service? Tracker is looking for a Receptionist/Switchboard Operator who will be the first point of contact for our clients and visitors. This role offers a fantastic opportunity to grow your career in a supportive and fast-paced environment.
What Will You Be Doing?
As a Receptionist/Switchboard Operator, your key responsibilities will include:
- Providing Excellent Service: Ensuring internal and external customers receive top-notch service.
- Operating the Switchboard: Directing all incoming calls to the appropriate departments.
- Welcoming Visitors: Greeting visitors and customers and connecting them with the relevant departments.
- General Office Administration: Managing parcels, envelopes, and maintaining a tidy reception area.
- Communication: Liaising with internal staff to ensure timely and accurate message delivery.
- Security and Procedures: Monitoring the logbook and following security protocols.
- Assisting with Various Tasks: Supporting the Supervisor with any additional tasks to ensure efficient service.
- Stock Administration: Managing office supplies like tea, coffee, and cleaning materials.
- Client Documentation: Creating installation certificates and vehicle lists for clients.
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What Are We Looking For?
The ideal candidate should possess:
- Minimum Qualification: A matric certificate and at least 1 year of experience in a reception environment or a relevant tertiary qualification.
- Professional Appearance: Immaculate grooming and a friendly, energetic personality.
- Language Skills: Fluency in English, both spoken and written.
- Customer Service Passion: A professional attitude and a strong focus on providing excellent customer service.
- Interpersonal Skills: The ability to build rapport with clients and staff, with an eye for detail.
- Adaptability: The ability to thrive in a dynamic, fast-paced, and pressurized environment.
- Computer Skills: Proficiency in Microsoft Office.
What Benefits Can You Expect?
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Tracker offers attractive benefits including:
- Medical Aid: Comprehensive healthcare coverage.
- Provident Fund: A secure retirement savings plan.
Apply Today and Start Career at Tracker!
Don’t miss this opportunity to join a leading company and enhance your professional journey. Apply by 16 January 2025, and become a vital part of the Tracker team!
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