📣 Are you passionate about helping people and good with technology? Nedbank is looking for friendly and reliable Service Consultants to join their team. This is your chance to work at one of South Africa’s top banks and grow your career in banking!
🏦 What Is the Job About?
As a Service Consultant at Nedbank, you’ll help clients with their banking needs. You will also teach them how to use digital services like cellphone banking, ATMs, and online banking. You’ll be the face of Nedbank, making sure customers are happy and well served.
🎯 Main Job Duties
👩💻 Helping Customers:
- Assist clients in using apps, ATMs, and self-service tools.
- Help them get statements, cards, and airtime/data.
- Teach them how to bank online.
- Guide them through login or digital issues.
- Answer questions, solve problems, and keep them updated.
- Suggest other services and refer them to the right departments.
💰 Working With Money:
- Handle cash deposits, withdrawals, and change.
- Load and balance ATMs and branch machines.
- Prepare documents for transfers.
- Keep cash and cards safe and balanced daily.
🔐 Risk & Safety:
- Follow Nedbank’s rules to avoid fraud and theft.
- Make sure your work area meets safety and security standards.
🌍 Going Digital:
- Encourage customers to use online banking more.
- Solve small tech problems quickly.
- Always be ready to learn new systems and teach them to others.
📚 What You Need to Apply
✅ Education:
- Diploma (NQF Level 6)
- Bonus if you have: Higher Certificate in Banking Services (NQF5)
✅ Experience:
- 1–2 years in banking or retail.
- Experience with customers, cash handling, and solving tech problems.
- Foreign exchange (forex) experience is a plus.
🧠 Skills & Knowledge Needed
- Customer service skills
- Digital banking knowledge
- Ability to solve problems
- Good with people and building trust
- Know basic banking rules, security, and products
- Able to handle stress and work as part of a team
📅 Closing Date to Apply
🛑 Deadline: 09 June 2025
Don’t wait! Submit your application before the deadline.
🤝 Why Join Nedbank?
At Nedbank, you’re more than just an employee—you’re a part of a family. They care about:
- Your personal growth 💪
- Making banking easy and safe for clients 📲
- Creating a friendly work environment 🤗
If you love helping people and want to build a career in banking, this job is for you!
📍 How to Apply
👉 Visit the Nedbank Careers Page or search for “Nedbank 80 Hour Service Consultant” on Google to apply.
🔒 Remember: This is a trusted job opportunity. Make sure you apply through official Nedbank platforms.
🟢 Start Your Banking Career Today!
Don’t miss this opportunity to join a trusted bank and help people every day. Whether you’re great with money, enjoy working with technology, or just love helping others—Nedbank wants YOU on their team!
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