HiFi Corp is excited to invite applications for 4 Service Centre Administrator positions across various locations. If you’re energetic, detail-oriented, and have a passion for delivering top-notch customer service, this is your chance! Submit your application by 23 August 2024 to start your journey with us.
Job Overview
As a Service Centre Administrator at HiFi Corp, you’ll play a key role in ensuring smooth operations at our service centers. This job is perfect for someone who thrives in a dynamic retail environment and is committed to providing excellent customer service. Your main tasks will involve managing customer interactions, processing transactions, and handling various administrative duties.
Key Responsibilities
- Customer Interaction: Provide excellent service to every customer, ensuring their needs are met efficiently and professionally.
- Transaction Processing: Accurately handle cellular, credit, and lay-by transactions, including cash management and end-of-day cash-ups.
- Administration: Manage and maintain records related to cellular and credit services, and meet set performance targets.
- Self and Team Management: Work effectively both independently and as part of a team, contributing to a positive and productive work environment.
- Security and Housekeeping: Ensure a secure and clean working environment, adhering to company policies and practices.
- Reception Duties: Operate the reception area and switchboard, handling phone calls and customer inquiries professionally.
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What We’re Looking For
Education: Matric (Grade 12) or equivalent.
Skills:
- Strong numeracy skills and ability to work with money.
- Proficiency in computer applications, including MS Office (Word, Excel).
- Excellent attention to detail and accuracy.
- Effective interpersonal and communication skills.
- Ability to work as part of a team and manage tasks independently.
- Experience in financial and administrative roles.
- Familiarity with SAP is a plus.
- Knowledge of cellular and credit vetting processes.
- Understanding of company policies and fraud detection procedures.
Personal Attributes
- Customer Centricity: Always prioritize customer needs and deliver exceptional service.
- Integrity: Act with honesty and uphold high ethical standards.
- Conscientiousness: Be diligent in your work and attentive to detail.
- Target Driven: Stay motivated to achieve and exceed individual targets.
Additional Information
Application Deadline: 23 August 2024.
Note: Only shortlisted candidates will be contacted. If you do not hear from us within 30 days after the closing date, please assume your application was not successful. Thank you for your interest!
How to Apply
Ready to make an impact with HiFi Corp? Apply now to join our vibrant team as a Service Centre Administrator. Don’t miss out on this opportunity to advance your career in a dynamic and rewarding environment!
Click Here To Apply
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