The Department of Employment and Labour Client Service Officer Vacancies (X12 Posts)

The Department of Employment and Labour invites unemployed South African youth to apply for their Client Service Officer Vacancies (X12 Posts). This exciting opportunity is open across several Labour Centres in Mpumalanga, and the closing date for applications is 31 October 2025.

If you are passionate about helping others, have strong communication skills, and want to start a career in public service, this is your chance to make an impact. The Department is looking for dedicated individuals who can provide professional service to work seekers and employers while supporting the department’s goal of reducing unemployment across South Africa.

Available Positions and Locations

There are 12 available positions across various Labour Centres, including:

• Eerstehoek
• Ermelo
• Carolina
• Sabie
• Barberton
• Bethal
• Mkhondo
• Secunda
• Standerton

These positions are spread throughout Mpumalanga to ensure that communities across the province have access to essential labour services.

Position Details

Position: Client Service Officer
Salary: R269,499 per annum (Level 7)
Employment Type: Permanent
Department: Employment and Labour
Closing Date: 31 October 2025

As a Client Service Officer, you’ll be the first point of contact for the public. You’ll assist job seekers with registration, help employers post vacancies, and make sure people get the support they need when it comes to employment, training, and labour-related issues.

Who Can Apply

To qualify, you only need a Grade 12 / Senior Certificate, making this a great entry-level opportunity for school leavers and young job seekers.

No previous work experience is required, so if you’ve been struggling to find your first job, this could be the perfect start to your professional career.

Knowledge and Skills You’ll Need

To succeed in this role, candidates should have:

• Knowledge of the Unemployment Insurance Act, UI Contributions Act, Public Finance Management Act (PFMA), and Protection of Personal Information Act (POPIA).
• Understanding of Batho Pele Principles and other Department of Labour policies.
• Strong communication skills (both written and verbal).
• Good interpersonal skills and telephone etiquette.
• Computer literacy, especially in basic software applications.
• The ability to handle customer complaints and find solutions quickly.
• Time management and listening skills.

If you have a passion for helping others, a positive attitude, and the ability to stay calm under pressure, you’ll thrive in this position.

Main Responsibilities

As a Client Service Officer, your day-to-day tasks will include:

• Registering job seekers and learning opportunities on the ESSA system.
• Assisting employers to register work opportunities.
• Referring job seekers to Employment Counselling Services.
• Supporting the placement of candidates into employment or training opportunities.
• Handling general administrative tasks related to labour services.
• Managing complaints and queries from clients.
• Serving at the help desk as the first point of contact for visitors.
• Promoting departmental services through community outreach or advocacy sessions.

This is a dynamic and people-focused role, ideal for individuals who enjoy working directly with the public and want to contribute to improving employment access across South Africa.

How to Apply

Applicants must submit:

• A completed Z83 application form (available from any Public Service Department or online).
• A detailed CV that includes your contact details and relevant personal information.
• Certified copies of your ID and Grade 12 certificate.

Deputy Director Labour Centre Operations: Carolina and Eerstehoek LC, Private Bag X718 Carolina 1185 Physical Address: No 9 Goud Street, Carolina 1185 or Email: Jobs-MPU-CSO-PES1@LABOUR.gov.za

Acting Deputy Director Labour Centre Operations: Ermelo LC, Private Bag X9054 Ermelo 2350, or deliver at Merino Trust Building, CNR De Jager and Joubert Street, Ermelo or Email: Jobs-MPU-CSO-PES2@LABOUR.gov.za

Deputy Director: Labour Centre Operations: Sabie LC Private Bag X523, Sabie,1260 or hand deliver at: Old Spar Centre 10th Avenue Sabie or Email: Jobs-MPU-CSO-PES4@LABOUR.gov.za

Deputy Director Labour Centre Operations: Barberton LC Private Bag X1634, Barberton, 1300 or hand deliver at Eurika Centre Shop no11, Nourse Street, Barberton. Or Email: Jobs-MPU-CSO-IES1@LABOUR.gov.za

Acting Deputy Director Labour Centre Operations: Bethal LC, Private Bag X1029, Bethal,2310 or hand deliver at 9 Vuyisile Mini Street, Bethal or Email: Jobs-MPU-CSO-IES2@LABOUR.gov.za

Deputy Director Labour Centre Operations: Carolina LC, Private Bag X718 Carolina 1185, Physical Address: No 9 Goud Street, Carolina 1185 Email: Jobs-MPU-CSO-IES3@LABOUR.gov.za

Acting Deputy Director Labour Centre Operations: Ermelo LC, Private Bag X9054, Ermelo 2350,or deliver at Merino Trust Building, CNR De Jager and Joubert Street, Ermelo Or Email: Jobs-MPU-CSO-IES4@LABOUR.gov.za

For attention Acting Deputy Director: Labour Centre Operations: Mkhondo LC, Private Bag X34 Mkhondo, 2380 or hand deliver at: Balalas Building 42, Kotze Street, Mkhondo. Or Email: Jobs-MPU-CSO-IES@LABOUR.gov.za

Deputy Director: Labour Centre Operations: Sabie LC Private Bag X523, Sabie,1260 or hand deliver at: Old Spar Centre 10th Avenue Sabie or Email: Jobs-MPU-CSO-IES@LABOUR.gov.za

Deputy Director Labour Centre Operations: Secunda LC, Private Bag X9057, Secunda, 2302 or hand deliver at 4 Waterson street, Sunset Park, Secunda Or Email: Jobs-MPU-CSO-IES@LABOUR.gov.za

Deputy Director: Labour Centre Operations: Standerton LC and Balfour Satellite Private Bag X2001 Standerton 2430 or hand deliver at: 14C Vry Street Standerton 2430 Or Email: Jobs-MPU-CSO-IES@LABOUR.gov.za

Make sure your application clearly states the Reference Number for the position and the Labour Centre you’re applying for.

Applications can be sent by post, hand-delivered, or emailed to the correct regional Labour Centre address. Each Labour Centre has its own submission details, so double-check before sending. (Refer to the official Department of Labour vacancy circular for all location-specific addresses and emails.)

Important: If you do not receive a response within 30 days after the closing date, consider your application unsuccessful.

Why Apply

Working at the Department of Employment and Labour offers you the chance to serve your community while gaining valuable experience in administration, customer service, and public policy. You’ll be part of a professional environment that values respect, service excellence, and growth.

This position also opens the door to future career advancement within the public sector. Many permanent employees in the department started out in similar entry-level roles and grew through dedication and hard work.

Final Words

If you’re ready to begin your journey in public service and make a real difference in your community, don’t miss this opportunity. The Department of Employment and Labour’s Client Service Officer posts are an excellent starting point for anyone who wants to gain experience, help others, and grow a meaningful career.

Submit your application before 31 October 2025 and take your first step toward building a future with one of South Africa’s key government departments.